Student Health Services

Referrals Information

UCSHIP referrals remain valid for 11 months from the date of authorization. You must obtain an approved referral before seeking any services, as UCR SHS cannot process post-service or retroactive referral requests.

UC SHIP Referral Process for Students

Important Update for Students: UC SHIP Renewal for 2025-2026

Starting with the 2025-2026 UC SHIP renewal, you will need a referral for all off-campus doctor visits. Since we are your primary care provider (PCP) under the UC SHIP plan, you must schedule an appointment with us first. You cannot see any off-campus doctors without a referral. The current 50-mile exception will no longer apply.

Key Points:

• Referral Requirement: All off-campus doctor visits will need a referral from us.
• No Retroactive Referrals: We do not issue referrals after the fact. Any off-campus appointments without a prior referral will result in you being responsible for the bill.

Please be aware that any treatment related to the diagnosed condition written on the referral will be covered. When scheduling appointments outside of UCR SHS or CAPS, remember that you may have a patient responsibility depending on the chosen tier structure for your care. For a detailed breakdown of these fees, please see the Medical Plan Benefit Summary. 

Need a Medical Referral to a Specialist?

1. Schedule an appointment with your UCR SHS Primary Care Provider (PCP).
2. If medically necessary, your PCP will issue a referral.
3. Approved referrals can be viewed/printed on the Patient Portal.

Please note that only actively enrolled UC SHIP students require PCP referrals for specialist care outside The UCR SHS Center. Non-SHIP students should coordinate care with their private insurance provider.